TERMS AND CONDITIONS
All details about TURISTICO s.r.o. In flyers of TURISTICO and web site www.turisticopragatour.com describe public regular excursions and privates tours.
For public and private tours, TUISTICO s.r.o. has the right to make changes onto routes if for any reason the tour is interrupt for external causes of TURISTICO s.r.o., as operating fails in public transport, State visits in Center Prague, close roads or any other unpredictable event.
The prices of the tours pay in advance, are binding once you finish the payment. In all prices are included all taxes (Dan z Pridane Hodnoty). Is not any extra charge buying in advanced by internet. TURISTICO s.r.o. reserves the right to change the terms of the services at any time, but tickets buy on the website remain be valid. In case that prices been reduced, not refund is posible.
For public rides, the client can pay with credit card when buy the ticket at www.turisticopragatour.com or in cash th same day of the excursion. In any case the public transport is included in the price of the tour. In the advance purchase, a confirmation e-mail will send by TURISTICO s.r.o. to the client with a voucher number. Once the client recive this email, sales contract is in a binding way. This voucher must give to the guide when the excursion start and the client must show a picture identification (passport, ID, driving license or student card) in accordance the same info. than the voucher. If you buy more than one ticket, only the buyer has to provide the pic. ID. We apologize for don´t accept checks unless them must have a ID picture on them.
For private tour, all payment is required in advance. Under special conditions, the client can pay a funding by using Credit Cards or bank transfer with the rest pay in cash at the same day of the tour. The price includes the guide´s payment, and when you travel by car or bus, all cost of them. Other payments, as entrance fee to palace, drinks, public transport, etc, are not includes in the price. When the payment will be recive (or fund payment), TURISTICO s.r.o. will send a confirmation e-mail, confirming the length, type of travel, the meeting point, start time and any other important info. when will be confirm by the client this contract become binding.
1) REGULAR TOURS
This tours are all the days even bank holidays. In the extremely improbable case that any tour been cancel by TURISTICO s.r.o, full refund will be pay. In any case that the client can not go to the tour, we apologize but we can´t refund the advance purchase by credit card on www.turisticopragatour.com. If TURISTICO s.r.o. recive notification with a minimum 72 hours, we can reschedule for a later excursion without any extra cost.
2) PRIVATE TOURS
Cancellation fee, only with prior written notice:
Till 72 hoursbefore the tour:10% of total price.
Between 72-24 hours before the tour: 50% of total price.
Less than 24 hours, or if the clients does not be on time or in the meeting point: 100% of total price.
If, unexpectedly, the day´s events make imposible or really dificult proceed with the tour, TURISTICO s.r.o, ask the clients and will make everything to provide an alternative solution.If it not satisfactory solution, TURISTICO s.r.o. or the client can cancel the tour. After TURISTICO s.r.o reduce 10% of cost (preparation tour costs), and associated cost as vehicle (if are in the tour).50% of cost if you pay with Credit Card, the client will recive the refund paid.
INFORMATION (DATA) PROTECTION
TURISTICO s.r.o. should be noted that data presented are neccesaries for commercial transactions and will be save accordingly. TURISTICO s.r.o. will not give to others this information.
In order to improve your experience we are continually optimising the function and services of the website. Security is of primary importance for us. In using our website you entrust us with personal information and for this we are extremely grateful. This is why we are particularly careful with your data. We have taken many technical precautions to protect your data and regularly update the protection.
By visiting our website certain information is transmitted to us, for example IP-address, type and version of your web-browser, operating system, the website you came from and the time of your visit. This data cannot be used by us to identify individual visitors. The data is exclusively used to improve the popularity, content and functionality of our website. Whenever we collect personal or business data (e-mail address, name, address) this is provided by the visitor on a purely voluntary basis. The use of and payment for all services is - so long as technically possible and reasonable - also allowed anonymously or under a pseudonym.
We will not share any personal information, unless otherwise explicitly stated, with third parties, unless we are legally obliged to do so or the transfer of data is necessary in order to complete a service you request. External service providers and partners such as, for example, online payment service providers, only receive the necessary information to complete your order. In these cases the data is restricted to the absolute minimum needed. Whenever our service providers come into contact with your data we make sure that they are just as careful with the information. Please read the data protection policies of the service providers. We are not responsible for the content of third parties’ services though we make every reasonable effort to ensure they follow the legal requirements.
This website uses Google Analytics, a website analysis service of Google Inc. (“Google”). Google Analytics uses ‘cookies’, text data that are stored on your computer and allow an analysis of your use of the website. The information generated by cookies through your use of this website are normally transferred to Google’s server in the USA and stored there. Through the activation of the IP-anonymisation on this website your IP-address will be abbreviated within the member states of the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide other services related to the website usage and the internet usage against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to fully utilize all the functions of this website.
In addition, you can prevent Google's processing of data generated by the cookie and your use of the website (including your IP address), as well as the processing of this data by Google, by clicking on the following link: download and install the available browser plugin. For more information, see tools.google.com/dlpage/gaoptout or https://www.google.com/intl/en/policies/ (general information about Google Analytics and Privacy). For more information, visit www.google.com/privacy/privacy-policy.html.
Google Tag Manager:
This site uses Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through a GUI. Tag Manager itself (which implements the tags) is a cookie-free domain and does not collect personal data. The tool provides the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabling is done at the domain or cookie level, it will persist for all tracking tags that are implemented with Google Tag Manager.
Must be aply the Czeh law. Any dispute shall be entitled to [...] take proceedings before a Czech court.